Contact Us
Thanks for dropping by!
Need help choosing a product? Have a question about an order or technical issue? Sure, ask away!
If you need help with anything at all, hit us up on live chat below or email us at help@mtbdirect.com.au
We'll get back to you within 24 hours (business days).
Cheers!
Here's a few helpful links to answer some common questions too -
RETURNS: Can I return something if it doesn't fit / I don't like it?
SHIPPING: I've got a question about shipping (good chance it's answered here!)
WARRANTY: How do I lodge a Warranty Claim?
PHONE: Do you have a phone number?
Warehouse address: (no pickups)
Unit 2 / 16 Vulcan Drive
TRUGANINA
VIC 3029
*** You must complete a Returns Form before sending any returns to our warehouse, otherwise we will not know where the parcel came from and will not be able to issue a refund / store credit. ***