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Welcome to the new Mountain Bikes Direct Website!
February 13, 2015


You may have noticed that things are looking a little different here at Mountain Bikes Direct!


We've just launched a new and vastly improved website, and we hope you enjoy some of the changes, which importantly includes a fully responsive design (meaning you can have a seamless shopping experience on computer, tablet or mobile). You can now add products to a Wishlist and check them out later, get a shipping quote right on the item page, and we've improved the way we display products and streamlined the checkout process. 


One thing our returning customers need to know is that even if you have shopped with us before, you will need to create a new customer account. Once you create a new account, you'll be able to access that account as normal and see any orders placed on the new website, track their status, and view things like your wishlist. (If you need any information about orders placed on the old website, please contact us directly and we'll track it down for you).


Like any big project, there may be some teething problems, and if you notice anything strange or something isn't working perfectly for you, please just let us know, as we're keen to get everything ironed out for our customers! 


We're also keen to have your feedback - what do you like about the new site, what could still be improved. Just drop us a line at


Thanks for your continued support and we hope you enjoy the new site! 


Michael, Claude, Jen, Chris and Ingrid

- Mountain Bikes Direct

Meet Jen!

Jen is our Head of Marketing and Customer Service. Her job is to make sure you know about all the awesome gear we stock, and that you have an amazing experience when you shop with us. She is mum to 2 young girls, enjoys life on the sunny Gold Coast and is usually found hitting up the trails at Nerang on her Intense Tracer.