Free Delivery Over $99*
* Ex. bulky/heavy items.
60 Day
Shop Now
Pay Later
PayPal Refunding Return Shipping
April 1, 2015

We've just learned about a new service PayPal are trialling in Australia which our customers might be excited to know about!



Read more about this new service here:

What you need to do:

  • Sign up for PayPal (if you haven't already)
  • Log in and Activate Free Returns
  • Shop! And use PayPal to pay for your purchase.


Then if you need to return the item, PayPal will cover your return shipping costs (up to $45 in shipping costs and 4 item returns until 31 July 2015.).


There are certain conditions so we definitely recommend you check out all the information on PayPal's website:


Please note this service is offered by PayPal (not Mountain Bikes Direct) - but we thought our customers would like to know about it!

Meet Jen!

Jen is our Head of Marketing and Customer Service. Her job is to make sure you know about all the awesome gear we stock, and that you have an amazing experience when you shop with us. She is mum to 2 young girls, enjoys life on the sunny Gold Coast and is usually found hitting up the trails at Nerang on her Intense Tracer.