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We'll get your gear to you in time for Christmas

We know at this time of year, it can get stressful worrying about whether those Christmas orders you’ve placed are going to arrive on time. So we’ve taken every measure we can with our delivery partners to guarantee you’ll get your orders by Christmas Eve!

Place your order via express shipping by 11:00am AEDT on Friday 18 December 2020, and if it doesn’t arrive by midday AEDT on Christmas Eve, we’ll send you a $30 gift voucher!

Vouchers claimed before 3pm AEDT on December 24 2020 will be sent out to eligible customers by 7pm on the same day.

Vouchers claimed after 3pm AEDT on December 24 2020 and before 2pm AEDT on December 29 2020 will be sent out to eligible customers by 5pm on December 30 2020.

Terms & Conditions

Orders must be placed before 11:00am AEDT on Friday 18 December to be eligible for the guarantee.
Guarantee is valid for Express Shipping orders only.
Guarantee excludes orders that contain "Special Order" or "Ship From Supplier" items.
MTB Direct considers an order to be delivered when it has an "Awaiting Collection" or "Delivered" status from Australia Post.
To claim voucher, the customer must contact us to report late delivery by the dates specified above. The customer must also provide us with the fulfillment email.
Australian-based customers only.