Christmas Shipping Cutoffs 2019

Need it for Christmas? 

We will be shipping orders right up until Tuesday 24 December - but if you want to ensure you have your order in time for Christmas Day, this is our order cut-off schedule.

Express Post:

• 11am (AEDT) Thursday 19 December for Metro Areas (exc Darwin)
• 11am (AEDT) Wednesday 18 December - for all other postcodes in the National Express Network
• For all other locations - see the detailed breakdown below.

Important: Please consider marking your parcel as Signature Not Required (you can select this option at the checkout), or allow an additional day in case the parcel cannot be delivered as no-one is home to sign, and you need to go to the post office the next day to collect it.

What happens if your parcel doesn't arrive in time?

If you choose Express Post, order by the times/dates specified in the detailed breakdown below, and your parcel does not arrive by Tuesday 24 December 2019, we will provide a store credit for the value of the Express Post charge you paid on your order. Just email us at help@mtbdirect.com.au to let us know. We cannot provide this guarantee on any regions/postcodes not listed in the below table.

Regular Post

We cannot provide any guarantees around Regular Post, as the system can be pretty busy at this time of year! So if you need it for Christmas, at this stage Express Post is definitely the way to go.

(If you're worried your gift may not arrive, why not opt for an electronic gift voucher, which we can get you to right up until Christmas!).

DETAILED EXPRESS CUT OFF GUIDE: